Smart Cocoon

Privacy & Policy

Smart Cocoon Privacy & Policy

 

1. General

This privacy policy describes the policy of Smart Cocoon regarding the collection, use, storage, sharing and protection of your personal information (“Privacy Policy”). This Privacy Policy applies to the mysmartcocoon.com websites and 2511998 Ontario Inc., d.b.a. Smart Cocoon (“Smart Cocoon” or “website” “we” “us” or “our”) and all related websites, applications, services and tools where reference is made to this policy (“Services”), regardless of how you access the Services, including access through mobile devices.

 

2. What personal information do we collect

    1. Name
    2. E-mail address
    3. Zip/Postal Code
    4. Home Phone
    5. Mobile Phone
    6. Credit card number
    7. Billing address
    8. User Name

     

    3. Collection, use and disclosure of your personal information

      Smart Cocoon may wish to use the personal information you provide to communicate with you for the purpose of offering you other products and services or allowing select organizations to offer you other products and services. These offers may be sent to you by mail, fax or electronically, including by email, text or sound messages, or by telephone by way of an Automatic Dialing Announcing Device at the telephone number you have provided to Smart Cocoon.

      The collection, use and disclosure of your personal information for such marketing purposes is entirely optional and not required as a condition of doing business with us. You may withdraw your consent at any time. Because of distribution schedules, you may continue to receive marketing communications for a short period of time while your request is processed. If you would like to withdraw your consent, please contact the SmartCocoon Office.

       

        4. Maintaining and safeguarding your personal information

          Smart Cocoon has adopted security measures appropriate to the sensitivity of the information to protect your personal information against unauthorized access, loss or theft.

          Smart Cocoon limits access to personal information in its possession to those Smart Cocoon associates and sub-contractors who need to know such personal information to provide you with the goods and services for which the information was collected.

          Smart Cocoon keeps your personal information only for as long as necessary to accomplish the identified purpose(s), and then securely destroys such information.

           

            5. COOKIES AND OTHER TRACKING TECHNOLOGIES THAT WE USE

              We and our service providers use cookies, beacons, embedded scripts and local shared objects in connection with the Sites.

              The above technologies are used in analyzing trends, administering the Sites, services and products, tracking users’ movements around the Sites and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

              We use cookies to remember users’ settings, market products and services to users, and for authentication purposes. To manage the cookies that are placed on your computer, you may configure your internet browser to refuse, accept or delete cookies from our Sites at any time. Some of the cookies we use may be more persistent in nature. These persistent cookies may not be deleted when other cookies are deleted. Please check your browser and browser settings to determine where these types of cookies are stored and whether and how they may be deleted. The help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable most cookies altogether. Please note that if cookies are disabled or removed, not all features of our Sites will operate as intended.

               

                6. Other information

                 

                Collected data from our devices and mobile applications

                We may be collecting temperature and/or vibration data through sensors on our devices to further improve the efficiency of our device operations and specific to our customers’ environment. This data is transmitted security over the internet back to our backend and cloud infrastructure and does not included any personal data related to the customers’ identity.

                 

                Security

                For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information you send to us electronically. The encryption process protects your information by scrambling it before it is sent to us from your computer. Once the website receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot warrant the security of any information you transmit to us, and you do so at your own risk.

                 

                Unlawful Activities

                We may disclose personal information obtained through this website in order to co-operate with local, provincial, national and international authorities investigating improper or unlawful activities or to report improper or unlawful user activities on this website.

                 

                  7. Contacting Us.

                    Our “contact us” page contains e-mail links that allow you to contact us directly with any questions or comments that you may have. If you have any questions about this Privacy Policy or our privacy practices, please feel free to contact us at hello@mysmartcocoon.com or at:

                    200 Edgeley Blvd, Unit 31

                    Concord, Ontario, L4K 3Y8